This Privacy Policy explains how Safety Hero collects, uses, stores, and protects personal information when you use our website and training services.
1. Information We Collect
We may collect:
- identity details (name, company, role),
- contact details (email, phone),
- course enrollment data (selected courses, attendance records),
- communication history (inquiries and support messages),
- technical data (IP address, browser type, usage events).
2. How We Use Information
We use data to:
- respond to inquiries and provide support,
- process registrations and coordinate training sessions,
- issue certificates and maintain training records,
- improve service quality and website performance,
- meet legal, regulatory, and audit obligations.
3. Legal Basis And Consent
Where required, we process your data based on consent, contractual necessity, legitimate operational interest, or legal compliance requirements.
4. Data Sharing
We do not sell personal data.
We may share limited data with:
- payment processors,
- accreditation or certification partners (when required),
- trusted technology providers supporting operations,
- authorities when disclosure is required by law.
All sharing is limited to what is reasonably necessary for the purpose.
5. Data Retention
We keep personal data only as long as needed for operational delivery, recordkeeping, certification validation, and legal compliance.
Retention periods may vary by data type and regulatory requirements.
6. Data Security
Safety Hero applies reasonable technical and organizational safeguards to protect personal data from unauthorized access, loss, or misuse.
No online platform can guarantee absolute security; users should also protect their own credentials and devices.
7. Your Rights
Subject to applicable law, you may request to:
- access your data,
- correct inaccurate information,
- request deletion where legally permissible,
- object to certain processing activities.
To submit a request, contact us using the details below.
8. Cookies And Analytics
Our website may use essential and analytics technologies to improve performance and user experience.
You can manage browser cookie settings at any time.
9. International Transfers
Some service providers may process data in jurisdictions outside your country. When this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
10. Updates To This Policy
We may revise this Privacy Policy periodically. Changes become effective when published with an updated “Last updated” date.
11. Contact
For privacy questions or data requests:
- Email: safetyhero.om@gmail.com
- Phone: +968 72077133